Shipping policy

SHIPPING POLICY

Made to Order
Every Hidden Hybrid Holster is handmade to order in Canton, Ohio, for your specific gun, hand and options. Your holster is built after you place your order.

Processing Time
Holsters typically ship in 14 days or less. Shipping times may be affected by holidays. During the holiday season, we post a Christmas order cutoff date on our website.

Shipping Method
All orders ship via USPS. You’ll receive an email with your tracking number as soon as your order ships.

Shipping Cost
Shipping is calculated at checkout. Orders of $125 and up ship free.

Where We Ship
We ship within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam and the U.S. Virgin Islands. We do not ship internationally.

Local Pickup
You can pick up your order at our shop to save on shipping. When placing your order, enter “Local pick-up” and your phone number in the order comments. We’ll call you when it’s ready and refund your shipping at pickup.

Hidden Hybrid Holsters
3666 Cleveland Ave S
Canton, Ohio 44707
330-484-3709

Order Changes and Cancellations
Orders can be canceled any time before they ship. If you need to change your shipping address, contact us as soon as possible at sales@hiddenhybridholsters.com or 330-484-3709. Once an order has shipped, we can’t change its address.

Lost, Stolen or Damaged Packages
We strongly recommend adding shipping protection at checkout. It’s the fastest way to get a replacement if your package is lost, stolen or damaged in transit.

If your tracking stops updating or your package hasn’t arrived, please contact us at sales@hiddenhybridholsters.com or 330-484-3709. USPS packages sometimes take a few extra days to turn up, so we may ask you to give the carrier a little more time. If your package still doesn’t arrive, we’ll work with you to make it right.

Returns
For returns and exchanges, please see our Refund Policy.

Questions?
Email sales@hiddenhybridholsters.com or call 330-484-3709.